![]() ![]() We were told we could add more rooms to the block as it got closer to the wedding - including rooms in a guaranteed block (for which we would be responsible for 80% of rooms left unbooked). We booked this venue over a year out from our wedding date and they had difficulty providing us with a courtesy room block agreement at that time - they eventually came up with 10 courtesy rooms. The remodeled rooms were really nice, the food was great, the lighting was great, and there were minimal issues on our special day.ĭo not book your wedding here! We had terrible service from the get-go which was my first red flag but I assumed our service would get better as the wedding approached - it did not. Overall, as the title given states, I would book again. Sometime during the night, one of the uplighting lights near the sweetheart table was knocked over and was not fixed. ![]() While this was not major for me, I could see where other brides would take issue.Ĥ. However, this was taken care of by a replacement when I said something to catering staff.ģ. One of the catering staff removed my plated dinner before I was finished. This staff member turned off the lights in the room at a time where we did not want the lights to be switched.Ģ. One of the catering staff did not work well with my wedding day of coordinator and DJ. The reason for not a solid 5 star rating is as follows:ġ. The sales staff was very pleasant to us the night of the wedding and left us complementary chocolate covered strawberries and sparkling apple cider (we chose non-alcohol) with a nice note in the presidential suite. The lighting team pleasantly surprised me with their work in colored room lighting, uplighting, and gobo lighting. ![]() We had a wonderful tasting experience when selecting food. My mother and I did a lot of talking with Carol Ann and she helped us a lot with the planning. This did not stop them from being as accommodating as they could for us. At the time of planning in 2017 for my 2018 wedding, they were going through some major renovations. I realize the last review on here is really bad. ![]()
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